TERMS OF USE

1. Website Operator

Company name: K&A HO CHI MINH TRADING COMPANY LIMITED

Tax code: 0319228922

Address: 5th Floor, SFC Building, No.9 Dinh Tien Hoang Street, Saigon Ward, Ho Chi Minh City, Vietnam

Contact method: Contact form on this website

2. Purpose of the Website

This website is used to provide information about K&A HO CHI MINH TRADING COMPANY LIMITED, its products, services, quotations, programs, news and other related content.

If the website offers order placement, booking, quotation requests or online payment functions, specific conditions regarding transactions, payment, delivery, cancellation, returns, refunds or warranties will apply in accordance with the relevant policies published on the website.

3. Conditions of Use

Users agree to:

• Provide accurate, complete and up-to-date information when submitting forms, requesting quotations, placing orders or registering for services;
• Not use the website for unlawful, fraudulent, disruptive or harmful purposes, or to infringe the rights of any organization or individual;
• Not copy, exploit, interfere with or gain unauthorized access to the website’s systems, data, content or functions;
• Not use any content on the website in a way that may mislead others regarding any relationship with K&A HO CHI MINH TRADING COMPANY LIMITED.

4. Product and Service Information

We make reasonable efforts to provide accurate, clear and up-to-date information regarding products, services, prices, availability and related conditions.

However, images, descriptions, specifications, prices, promotions and availability may change from time to time. If there is any display error or inaccurate information, K&A HO CHI MINH TRADING COMPANY LIMITED reserves the right to correct, update or refuse a transaction before it is officially confirmed, in accordance with applicable laws.

5. Prices, Payment and Transaction Confirmation

If the website offers ordering or payment functions, prices will be displayed in [VND / USD / JPY / other currency], unless otherwise stated.

A transaction is considered confirmed only when K&A HO CHI MINH TRADING COMPANY LIMITED sends a confirmation by email, phone, user account notification or other appropriate communication method.

Users are responsible for carefully checking order details, payment information, delivery address and other relevant information before confirming a transaction.

6. Cancellation, Returns, Refunds and Warranty

Cancellation, return, refund and warranty policies, if applicable, will be provided in separate policies published on the website or notified to users before a transaction is confirmed.

If there is any inconsistency between these Terms of Use and a specific transaction policy, the specific transaction policy will prevail, unless otherwise required by law.

7. User Accounts, if Applicable

If the website allows users to create accounts, users are responsible for maintaining the confidentiality of their login information and for all activities conducted through their accounts.

Users must promptly notify K&A HO CHI MINH TRADING COMPANY LIMITED if they discover or suspect any unauthorized use of their account.

We reserve the right to suspend or terminate an account if we detect any violation of these Terms of Use, applicable laws or any act that affects our legitimate rights or the rights of third parties.

8. Intellectual Property Rights

All content on the website, including but not limited to text, images, logos, icons, designs, interfaces, graphics, videos, documents, source code and data, is owned by or lawfully licensed to K&A HO CHI MINH TRADING COMPANY LIMITED or the relevant rights holders.

Users may not copy, modify, distribute, publish, transmit, commercially exploit or otherwise use any content on the website without the prior written consent of K&A HO CHI MINH TRADING COMPANY LIMITED, except as permitted by law.

9. User-Submitted Content

When users submit information, feedback, images, documents or other content to us through the website, users represent that such content is lawful, accurate and does not infringe the rights of any third party.

Users agree that K&A HO CHI MINH TRADING COMPANY LIMITED may use the submitted content to the extent necessary to process requests, provide services, support customers, improve products or comply with legal obligations.

10. Personal Information Protection

The collection, use, storage and processing of users’ personal information will be conducted in accordance with our Privacy Policy.

11. Third-Party Links

This website may contain links to third-party websites, services or content. Such links are provided for reference or convenience only.

K&A HO CHI MINH TRADING COMPANY LIMITED does not control and is not responsible for the content, policies, operations, products or services of third parties, unless otherwise required by law.

12. Suspension, Modification or Termination of the Website

We reserve the right to modify, update, suspend or terminate all or part of the website, functions, content or services at any time, with or without prior notice, unless notice is required by law.

13. Disclaimer and Limitation of Liability

The website and its content are provided on an “as is” and “as available” basis. To the extent permitted by law, K&A HO CHI MINH TRADING COMPANY LIMITED makes no warranty that the website will always operate continuously, error-free, completely secure or suitable for every particular purpose of users.

14. Indemnification

Users agree to indemnify and hold harmless K&A HO CHI MINH TRADING COMPANY LIMITED, its employees, officers, partners and related parties from any claims, damages, costs or liabilities arising from the user’s violation of these Terms of Use, applicable laws or the rights of any third party.

15. Governing Law and Dispute Resolution

These Terms of Use shall be governed by and interpreted in accordance with the laws of Vietnam.

Any dispute arising from or related to the use of the website shall first be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation, it shall be submitted to the competent authority in Vietnam for resolution in accordance with applicable laws, unless otherwise agreed in writing by the parties.

16. Changes to these Terms

We may amend or update these Terms of Use from time to time. The latest version will be posted on the website and will take effect from the date of posting, unless otherwise stated.

Last updated: 01/06/2026